Cadence is a voice AI agent deployed in hotel rooms. Guests scan a QR code, speak naturally in any language, and get instant help. No app, no hold music, no language barrier. Testing whether this replaces the front desk call entirely.
Most hotel guest interactions are simple, repetitive, and time-sensitive. WiFi passwords, restaurant hours, local directions. These questions don't need a human. They need an agent that's always available, speaks every language, and knows the property cold.
The question is whether guests will actually talk to a voice agent instead of calling the front desk. And whether the experience is good enough that they prefer it.
A QR code in the room opens Cadence in the guest's browser. No app, no account. Works on any phone.
The guest talks naturally in their language. Cadence listens, understands context, and responds in realtime.
From answering questions to dispatching housekeeping to recommending where to eat. Cadence handles it or routes it to your staff.
Cadence is trained on the specific hotel's knowledge. Not generic answers from the internet. It knows the property like the best staff member does.
WiFi passwords, pool hours, gym access, breakfast times, spa booking. Every detail about the property, always up to date.
Shower not working, AC too cold, safe won't open, TV remote dead. Guided troubleshooting or automatic maintenance dispatch.
Curated by locals, not algorithms. The street food stall around the corner, the temple worth visiting at sunset, the pharmacy open at midnight.
Extra towels, room service, late checkout, airport transfer. Cadence takes action and notifies staff instantly.
Speaks English, Thai, Chinese, Japanese, Korean and more. The guest speaks in their language and Cadence responds fluently.
Nearest hospital, embassy contacts, emergency procedures, insurance assistance. Critical information available when it matters most.
"It felt like having a local friend in the room. Someone who actually knew the neighborhood."
Cadence combines realtime voice AI with deeply curated local knowledge. The result is a concierge experience that's available instantly, in any language, at any hour. Something even the best staffed hotels struggle to deliver consistently.
We're testing Cadence with a small number of hotels. If you're curious about deploying voice AI for your guests, reach out.